Deloitte on Measuring Performance Improvements by Social Software

The missing link in social software: Measurable business performance improvements

http://www.deloitte.com/us/socialsoftware

Senior executives are skeptical of the value of social software. Their reluctance is understandable but self-defeating. Deloitte Center for the Edge’s paper, “Social Software for Business Performance” discusses how companies can leverage social software to significantly enhance business performance in the short-term and transform it in the long-term. Early adopters of social software have the potential to reap financial rewards and develop skills and experience that can help build a stronger competitive position over time.
Social software has unique capabilities to address current operating challenges and improve operating metrics.

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strategy+business on The Rise of Generation C

How to prepare for the Connected Generation’s transformation of the consumer and business landscape.

http://www.strategy-business.com/article/11110?pg=all

Colin is a 20-year-old computer science student living in London with two other students in the year 2020. He enjoys backpacking, sports, music, and gaming. He has a primary digital device (PDD) that keeps him connected 24 hours a day — at home, in transit, at school. He uses it to download and record music, video, and other content, and to keep in touch with his family, friends, and an ever-widening circle of acquaintances. His apartment is equipped with the latest wireless home technology, giving

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